Security

Security and Reliability Safeguards

At Coachific we know that our customers rely on us as an important part of their business processes and record keeping. We take our responsibilities to our customers seriously, and the security and reliability of the software, systems and data that make up the Coachific application are our top priority.

SSL Security

All information travelling between your browser and Coachific is protected from eavesdroppers with SSL encryption. The lock icon in your browser lets you verify that you aren’t talking to a phishing site impersonating Coachific and that your data is secure in transit.

Firewalls

The Coachific application – including your data – rests securely behind Fasthosts-powered firewalls.

Vulnerability Scanning

Coachific servers are scanned for vulnerabilities regularly by Fasthosts, our server hosting provider. These scans test our servers both from the Internet and from inside our network, and any newly-identified problems are addressed as quickly as possible.

Strong Encryption

Particularly sensitive information – personal details, phone numbers, email, addresses, etc. – are encrypted in our database using AES.

Physical Security

The Coachific servers are located in Fasthosts state-of-the-art datacentres, which provide access controls, constant surveillance, redundant power feeds and generators, robust fire suppression, and carefully monitored climate control to protect the servers that store your data and manage your billing.

If you have any security concerns or questions feel free to contact us at mail@coachific.com.

Responsible Disclosure of Security Vulnerabilities

If you are a security researcher and think you’ve found a security vulnerability with our service, product, or website please contact us for details on how to report it to us.

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